冷气水 · PTE CORE

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冷气水 · Lengqishui

Contact & Support / 联系与支持

Help with accounts, recording, practice and privacy requests.

Contact

Support: support@lengqishui.com Privacy/legal: legal@lengqishui.com Operated by LENGQISHUI INC. Support and privacy/legal messages reach our company mailbox. We do not promise a fixed response time.

Reporting a problem

Include the feature, approximate time, app/browser version and steps to reproduce. Do not send your password, verification code, payment credentials or private audio unless a specific secure support process is agreed.

Email handling

If you email our support or privacy/legal addresses, Zoho Mail processes your sender address, message content and any attachments as our company mailbox provider. We use this correspondence to respond to your enquiry. Do not send passwords, verification codes or unnecessary sensitive information.

Microphone and audio help

Check microphone permission and input/output device settings. If recording is denied, allow it only if you want to use speaking practice. Include your browser or app version when reporting a recording, playback or upload problem.

Account and privacy requests

The account-deletion page explains the current limitations and contact options. The checked production service does not yet have an online deletion-request endpoint, and the complete deletion process remains unfinished. Reading this information page or contacting support does not mean account data has been deleted.

Account deletion

Company / 关于

Company / 关于

Privacy / 隐私

Privacy / 隐私

Terms / 条款

Terms / 条款

Account deletion / 删除账号

Account deletion / 删除账号

Data & services / 数据与服务

Data & services / 数据与服务